Refund Policy

1. Free plan

The “Seme” plan is free and never charged, so there is nothing to refund. We recommend trying it before you subscribe.

2. Subscriptions — 14-day guarantee

For a new subscription we offer a full refund within 14 days of the charge — no complicated questions.

You can cancel at any time; access remains until the end of the paid period. For renewals (later billing cycles), the already-charged period is generally non-refundable, unless the law requires otherwise or the issue is our fault.

3. Your right of withdrawal (EU)

If you are a consumer in the EU, you have a statutory 14-day right of withdrawal. For digital services that begin immediately with your consent, that statutory right may end once the service has been performed — but we still offer the 14-day refund described above.

4. How to request a refund

Email podrska@porodicneprice.com with your account email and a short note. We refund to the original payment method, usually within a few business days of approval.

5. Printed books

Printed editions are made to order (personalized), so they are not subject to the standard right of withdrawal. But if a copy arrives damaged or misprinted, we replace or refund it — let us know within 14 days of receipt, with a photo.

6. Payment processing

Payments and refunds are handled by Paddle.com Market Limited as our authorized reseller (Merchant of Record); refunds are processed through Paddle, to the payment method you used.

7. Contact

Anything about billing and refunds: podrska@porodicneprice.com.